A total of 3 reviews for Veetel.com.au have been written yet. The most recent reviews are listed below.
5 star rating |
|
1 reviews |
4 star rating |
|
0 reviews |
3 star rating |
|
0 reviews |
2 star rating |
|
0 reviews |
1 star rating |
|
2 reviews |
Share your experience:
ABSOLUTLEY the worst ISP I have ever used. My Internet was down for over 2 weeks & had very little support from rude staff.
According to its website, its staff 'live' by the following words "Integrity. Loyalty. Innovation"; as far as I have experienced they have very little integrity (they continually lie); they really don't care if you leave & show no loyalty to me (I have been with them for over 4 years) & as for innovation; there is now member area; you can't tell what your usage is; Invoices are physically mailed & not emailed; you are asked to EMAIL your credit card details to them as they have no way for you to do this on-line.
When the service works; it works well; but God help you if anything goes wrong (which over the last 6 months has been frequent).
Am moving from Veetel this month after 4+ years. I think that says it all!
No person found this review helpful yet.
Chose to go with this company due to they being inexpensive in comparison to Telstra.
1) Internet cut off at time of switch over between suppliers, had to wait a week for new modem, although we arranged with Veetel that this down time would not occur.
2) Modem didn't arrive configured - Overseas call centre Service Tech rude and not wanting to help insisting modem worked - it needed refiguring, they then went on holidays for days so we were down for more time.
3) They don't give credit for overcharge, easily. They won't respond to emails and seem to be "sneaky" with promising credit and it doesn't arrive following month as promised. Asked again, ignored although amount is small, it is the principle. In this context, to add to insisting on promised credit for overcharge, they then have a huge "problem" with basic math and, although reminded, won't respond or add credit, say, "next month".
Seem to be "sneaky" - not the "Australian way" more like treatment as would a third world country try to get away with.
2 of 2 people found this review helpful
Just to say these guys ‘rock’. Unlike other providers who do not. At 4 am my connection peaked at 16 mbps. The backbone is so overloaded that at 6pm it was 4 mbps. Average was 12 which is cool. Will be spreading the news of their excellent customer service. Well done keep up the good work VeeTel.
0 of 1 people found this review helpful
An Internet service provider is an organization that provides access to the Internet. Internet service providers can be either community-owned and non-profit, or privately owned and for-profit. read more
Important pages are About, Nbn and Entertainment. In the following table you'll find the 10 most important pages of Veetel.com.au:
# | Description | URL of the website |
---|---|---|
1. | About | /about-us |
2. | Nbn | /nbn |
3. | Entertainment | /tv |
4. | Contact | /contact |
5. | General FAQs | /support/faq |
6. | E-mail Setup | /support/email-setup |
7. | Troubleshooting | /support/troubleshooting |
8. | Useful Information | /support/useful-information |
9. | Nbn | /nbn/ |
10. | view packages | /tv/ |
A Apache server hosts the websites of Veetel.com.au. The website uses the latest markup standard HTML 5. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines.
IP address: | 52.65.8.95 |
Server provider: | AMAZON-02 |
Webserver software: | Apache, Version 2.4.29 |
Operating system: | Ubuntu (Linux) |
Load time: | 2.46 seconds (slower than 99 % of all websites) |
HTML version: | HTML 5 |
Filesize: | 9.42 KB (218 recognized words in text) |
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Attribute | Classification | |
---|---|---|
Google Safebrowsing |
Safe | |
Safe for children |
||
Safe for work |
||
Webwiki rating |
3 reviews |
|
Server location |
Australia, Sydney | |
Medium trustworthy 60% |