Renweb.com (3 of 5 points)

I have had multiple problems using the renweb system. For instance, when I tried to upload the permission slips to fill out for my student, I got error messages such as "unsupported file type." I'm not enough of a geek to know how to fix my Adobe Reader program on the spot, so I finally had to download them to my printer and do them by hand.
The system is also unintuitive. When I tried to open the re-enrollment page, I had no idea where to click to get started because it had "edit" printed in the tiniest black lettering imaginable on a dark grey bar. The designer should get rid of the camouflaged mini-print if he expects anyone besides a twelve year-old to be able to see it. What's the point of printing on colored bars anyway? They're pointless, gimmicky, and obstruct eye flow.
When I used the re-enrollment program, my student's information from the previous year was in some areas but not others. Then when I completed a form I clicked "save" I was dumped from the sequence because I should have clicked "next." It would have helped if Renweb didn't put both options right next to each other with no explanation why I should choose one or the other. The user has to figure out a lot by trial and error. There's no simple back up for parents who are having software issues.
Maybe there was problem with my Mac, but I couldn't always return to a previous page in the renweb site. If I uploaded a permission slip, I had to save it and then log back into the site to continue, because the site disappeared every time I skipped to an upload. If I used renweb all the time I suppose I'd get used to its idiosynchricies, such as how to find the FACT financial area. But I use it mostly at enrollment time and have to figure it out all over again.

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