A total of 3 reviews for Oaktreemobility.co.uk have been written yet. The most recent reviews are listed below.
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In my experience Oaktree Mobility needs to revise the way that customer complaints are dealt with.
An elderly friend of mine purchased a recliner/riser chair from this company and initially my friend was disappointed in the poor performance of the chair functions.
Not having a properly functioning chair to compare the performance with, it was assumed that a "pig in a poke" had been bought.
After six months the chair failed completely. Therefore there was six months of use and enjoyment had been lost and denied.
Oaktree Mobility refused to take the chair back and issue a refund despite several failed attempts by authorised engineers to affect repairs.
I do not consider this company to have any sense of fairness towards it's customers.
What is the purpose of their quality assurance department?
3 of 3 people found this review helpful
I am sorry to have to say that my experience of Oaktree Mobility does not rate it very favourably
The stairlift which I purchased in May 2014 is fine but the problem I have is with the after service. I was quoted one free annual service and subsequent services for £95. When the first of these became due then Oaktree informed me that the service charge had been increased to £175. I was able to get any satisfaction from the company regarding the unannounced increase and was informed that if I had a complaint then I should get in touch with the furniture ombudsman. I wrote a letter addressed to the joint owners expressing my feelings and did not even receive any response. Very unsatisfactory from my point of view.
2 of 2 people found this review helpful
Late last year I bought a Riser Recliner From Oak tree Mobility for £3,950 yes £3,950 so I expected a very special comfortable chair The day after it was delivered I contacted the Company to say that it was very uncomfortable and not fit for use After several conversations I was unable to pursued them that this chair was unacceptable and that I wanted it to be taken
away They refused this request I am 73 and am very concerned that The Company will continue to overcharge older vulnerable people I have asked for Legal help and they think that I could win a case against their refusal to give me back my money There are no other companies that charge this much money for similar bespoke Chairs At the moment I am thinking of giving this chair away to an old peoples home and going to a reputable furniture Company to purchase a suitable chair i.e. DFS
Their adverts are also make Promises Of £250 for my old chair…not received and Autumn sale of 1/2 price but in small print only if you buys second item
10 of 10 people found this review helpful
Important pages are Call Us Now, About and The Oak Tree Vision. In the following table you'll find the 10 most important pages of Oaktreemobility.co.uk:
|#||Description||URL of the website|
|1.||Call us now||/tel:08009992781|
|3.||The Oak Tree Vision||/the-oak-tree-vision/|
|4.||Request a Free Brochure||/wp-content/themes/OTM-ND/request-a-brochure/|
|5.||Meet Our Occupational Therapist||/occupational-therapist/|
|7.||Frequently Asked Questions||/frequently-asked-questions/|
|8.||Rise & Recline Chairs||/product-category/rise-recliner-chairs/|
The websites of Oaktreemobility.co.uk are served by a Apache server. The online shop was build with software WooCommerce in the version 2.5.2. The HTML pages were created with the latest standard HTML 5. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines.
|Server provider:||Webfusion Internet Solutions|
|Cms-Software:||WordPress, Version 4.4.7|
|Load time:||1.47 seconds (slower than 73 % of all websites)|
|HTML version:||HTML 5|
|Filesize:||107.18 KB (879 recognized words in text)|
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Safe for children
Safe for work
|Very trustworthy 96%|