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Mymedicalme.com - MyMedicalMe (1.3 of 5 points)

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MedDirect is a patient services company delivering revenue cycle management services and advanced personalized patient communications to healthcare organizations.

Keywords: Meddirect Patient Pay Solutions Provider Billing Medical Healthcare Revenue Cycle Services Health

Category: Social Networks and Internet


Reviews and ratings of Mymedicalme.com

A total of 15 reviews for Mymedicalme.com have been written yet. The most recent reviews are listed below.

1.3 of 5 points

5 star rating
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4 star rating
0 reviews
3 star rating
2 reviews
2 star rating
0 reviews
1 star rating
13 reviews

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Dr. Ronald McIntire
(1 of 5 points)
wrote 2 weeks ago
1 review

My 93 year old aunt received a bill from MyMedical. We knew nnothing out this group. In doing research at places where she was living in memory care no one knew of this bill or had ever heard of the company. I called the phone number on the bill and they could not tell me where they had provided service. I am filing this bill and complaint with the Texas Department of aging.I would suggest that if you receive a bill from this group that you file acomplaint with the appropriate dept. in your state.

1 of 1 people found this review helpful


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gene overcash
(1 of 5 points)
wrote 1 month ago
USA, Mooresville, 1 review

I received a bill from mymedicalme website from lake norman emergency medical associates. Weird thing is they have addresses in chicago for this hospital. THis hospital is in North Carolina. I wonder if this website is for real. When I called them they had no idea what I was talking about. Wanted me to pay a monthly payment on my bill which I have never received an EOB for this bill. So I called original billing company and they had no idea who mymedicalme was.

2 of 2 people found this review helpful


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Geri Spivey
(1 of 5 points)
wrote 3 months ago
USA, 1 review

My husband was in Wesley Long Hospital, in Greensboro, North Carolina on July 01, 2016 for a Gallbladder surgery, then we received a statement from Southeast Anesthesiology Consultants, PLLC in the amount of $187.86, which is fine. On the statement it stated that you could pay the balance online at mymedicalme.com., so after reading the complete statement, I signed in online to set up a payment plan, which didn't give you any options to customize your payment plan to fit my needs, (which maybe on purpose)but did say you could call them. So I did, I advised the young lady that I wanted to avoid the $5.00 a month service fee, she was willing to set up the payment plan that I was requesting, but then advised there was a $3.00 fee for processing my request. NO where on their website or the paper statement that we received does it list a processing fee, it does list the $5.00 fee along with the $25.00 fee is your payment is RETURNED. Why would they not list that fee, hum a little fishy. Do not trust someone who is NOT up front with all their fees or terms. Of course the young lady was ready for my payment in full when I refused, she stated "that you need to make your payment in full then." They will get it by the due date, not before.

3 of 3 people found this review helpful


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Heather
(1 of 5 points)
wrote 3 months ago
USA, Seattle, 1 review

I'm constantly locked out of my account unnecessarily and I've also tried multiple times to set up a recurring payment. When trying to set up a payment plan, I received a message saying it was successful but when the next month's payment rolled around, it didn't get paid and I was charged a late fee and had to manually pay my bill. I attempted to set it up online again and was told the system was down and not able to complete the request. I finally called and spoke to somebody so I could get it set up. The customer service reps have no idea how the online system works so trying to get them to understand what's wrong has been a huge hassle. I tried to login today so I could pay off my account only to be locked out again (on a first attempt with the correct password). I had to call to have them reset my account and was finally able to successfully login. Once logged in, I found that I couldn't make a payment because no payment is due (recurring payment was just made) even though I can see that I still have a $65 balance left. I should still be able to manually pay this bill. Whoever develops this website needs to seriously rethink the way they are going about it now because nothing seems to ever work correctly.

1 of 1 people found this review helpful


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Chloe
(1 of 5 points)
wrote 4 months ago
USA, Seville, 1 review

I received a bill from a "Sound Physicians" provider for services 7 months ago. I've never heard of Sound Physicians or the doctor, but it was part of a hospital stay, so who knows (You get charged by every doc that steps into your room, whether they talk to you or not). My problem, like all the other reviewers', is their late billing. Mine was 7 mos after the fact...which is better than 1-2 years like other reviewers report, but still ridiculous. Also ridiculous is their $5 per month late fee. Legitimate medical billing companies do not operate this way.

1 of 1 people found this review helpful


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Forest Thompson
(1 of 5 points)
wrote 6 months ago
USA, Cuyahoga Falls, 1 review

Billed from Sound Inpatient Physicians Of Ohio a full 1 year after service from Akron General Medical Center Dr. Deborah Bowe in ER. Totally unethical. Show balance after Medicaid I'm not even on Medicaid. Customer service was worthless. They told me to call hospital when they did the late billing! Why would a Doctor and hospital in Ohio use a Chicago billing service.

1 of 1 people found this review helpful


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Craig Davis
(1 of 5 points)
wrote 7 months ago
USA, 1 review

My father was transported via ambulance to the local hospital in the early morning hours of May 5, 2015. He passed that evening. He was insured through CalPERS (California
State Employee ) as an educator ( CalSTRS ) by Blue Cross. He also had Medicare and
complete coverage through the Veterans Administration as a WWII Disabled Vet. As
trustee of the family trust I received a $510.00 bill from Sound Physicians a FULL YEAR
after his death. That is outrageous in my book. The insurance is long gone. I tried to
access the statement online but learned that I had to register with the site. The hell I will!
Through my own experience I know that medical bills can take months to process. But
one year tells me something is wrong.

0 of 1 people found this review helpful


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R Cowdery
(1 of 5 points)
wrote 7 months ago
USA, Columbus, 1 review

Terrible at handling claims. They do not follow up with insurance companies. I had to pull my own EOB from my insurance company and email it to them.

I was told they had no way of finding that out since they never heard back from my insurance company-which my insurance company says they sent the EOB stating missing or wrong diagnosis. All they had to do was send a corrected claim. Even if they didn't "hear back" - Follow up with a call to insurance company or go online. There are "provider" lines for this very reason.

I was able to call my insurance company and talk to someone and also go online to see EOB. I emailed my EOB to them HMPO- I hope they follow through.

Very sketchy.

3 of 3 people found this review helpful


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Comments on this review

D martin
D martin writes 7 months ago

I just had to send an EOB as well. I am fairly confident that they are balance billing and plan to raise this up to the medical professional utilizing their billing service. Some background - I was billed for the portion that was not covered by my insurance. The doctor was "in network"... They claimed that they did not have the EOB, which I then had to send. I don't know how they would know what portion my insurance company was willing to pay (as it showed deducted from their bill) if they didn't have the actual EOB. VERY sketchy!

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Janice Pearce
(1 of 5 points)
wrote 11 months ago
USA, Hudsonville, 1 review

This medical billing service is a joke. No knowledge, they cannot fix a problem even if you point them in the right direction!!

3 of 3 people found this review helpful


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Dijonne
(3 of 5 points)
wrote 1 year ago
USA, Las Vegas, 1 review

Extremely confusing... I also received actually 3 separate medical bills for my son's ONE hospital visit here at St. Rose Dominican Hospital in Nevada. We came through the ER and he was then admitted to stay overnight. I received 2 different bills from Pediatrix Medical Group and then 1 from St. Rose Hospital. The 2 bills from PMG contained different account and reference numbers so this is confusing from the getgo. I called both customer service lines as they were different on each statement and they would always have a problem seeing the other bill or account. I paid one of the bills in full which was through Mymedicalme.com (as shown on the statement where to pay). I then received a call regarding that account, telling them they wanted to set up a payment plan for me. For some reason, PMG could not see the payment I had made, and I now believe it is because the payments are gone through the third party which is Mymedicalme.com. My other bill from PMG, I pay directly online though Pediatrix.com and have had no issues there. Now I am being told to wait 10 more days because supposedly it can take that long for the payment to show in the system fully.

2 of 2 people found this review helpful


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Comments on this review

d Martin
d Martin writes 7 months ago

If I were you, I would check back and see what portion was covered by your insurance on the EOB. This company is trying to bill me for the "non-allowable" portion of my medical bill.

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GregEierman
(1 of 5 points)
wrote 1 year ago
USA, Atlanta, 1 review

They received payment from my provider and admitted to me on the phone that they could not figure out how to deposit it, so they sent it back and charged me late fees.

3 of 3 people found this review helpful


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Isabel Aleta
(3 of 5 points)
wrote 1 year ago
1 review

Dec. 21, 2014
1. I had a procedure done on Sept. 26, 2014 and for which I personally paid in full in the institution where this was done.
2. A statement dated Nov 13 2014 arrived charging me again for exactly the same procedure; but this was divided into two procedures with the same number but different titles. One of them is NOT even a procedure and it does NOT make sense.
3. It also threatened to add $5.00 service fee every 30 days from the original statement date until all balances are paid in full!
4. I have my credit card receipt to prove my payment.
I HOPE SUCH BILLS WILL STOP COMING!

1 of 1 people found this review helpful


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Comments on this review

Geri Spivey
Geri Spivey writes 3 months ago

Why would you give them 3 stars? I don't understand if you had and are having such a problem with them.

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Andrew
(1 of 5 points)
wrote 2 years ago
USA, East Lansing, 1 review

Received a bill stating service for my daughter in March of 2013, received the bill in November of 2014 stating due in December 2014... that's 22 months later? What kind of company sends a bill out 21 months after service, seems highly unethical.

3 of 3 people found this review helpful


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Jim Groebner
(1 of 5 points)
wrote 2 years ago
USA, Toledo, 1 review

My wife was in Spring Valley Hospital in Las Vegas. We are getting billings from MyMedicalMe - and notices that they're going to add a $5/mo service change - and the billings have been paid by our insurance. I find this company extremely offensive - more like a collection agency - especially when adding their "service fee". Maybe I should be billing them $10/mo for my services, responding to their billings, spending hours on the phone, etc.

4 of 4 people found this review helpful


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Comments on this review

D Martin
D Martin writes 7 months ago

Report them to the medical provider. This company needs to be stopped.

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Ankur Seth
(1 of 5 points)
wrote 2 years ago
USA, Seattle, 1 review

MyMedicalMe and Pediatrix Medical Group is highly irresponsible, non cooperative and highly unprofessional. I had multiple bills during my pregnancy visits with Swedish hospital--Seattle out of which one bill of ultrasound $308.44(ID # 2610858) was incorrectly billed. The doctors office apparently billed an ultrasound as seperate than pregnancy visits, used an incorrect code to bill and passed to this outsourced company Pediatrix Medical Group for billing. When i got the bill and disputed to my insurance(premera), I learned that bill was incorrectly coded. --Is this my fault? No

I contested this bill and told Pediatrix Medical Group(mymedicalme.com) to figure it out with Premera and Swedish what should be the right billing code. I even faxed all the documents required and emailed them after a phone call.
My first email on 12/27/13 was not responded for over a month, I reached out again and reminded them on 1/27/14 -no response. i asked for original bill no response. i thought they must have clarified this with the hospital and i owed nothing. Finally i logged to their website on 3/30/14 and saw $0 outstanding balance.

To my surprise I start getting calls from NCO Fincancial that Pediatrix have given them rights to collect money. This was insane I am contesting a bill and trying to proactively solve this matter, instead of helping me out Pediatric Medical Group hired goons to collect money--Is this fair? Whats my fault?

On contacting them they said - oh we send the letters in Feb and left a voicemail, but I never received anything. I even asked for tracking number which they failed to give me. These discussions needs to happen in writing and never ever they mentioned any credit agency and suddenly transferred the case ..

4 of 5 people found this review helpful


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Content and keywords

Important and popular websites

Important pages are Make A Payment, Privacy Policy and Contact Us. In the following table you'll find the 3 most important pages of Mymedicalme.com:

# Description URL of the website
1. MAKE A PAY­MENT /Views/Pay­ment/frmMa­keAPay­ment.aspx
2. Pri­vacy Po­licy /Views/frmPrivacyPo­licy.aspx
3. CON­TACT US /Views/Account/frmCon­tactUs.aspx

Popular topics for Mymedicalme.com

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Technical information

The web server used by Mymedicalme.com is located in East Lansing, USA and is run by Great Lakes Comnet. The server runs exclusively the website Mymedicalme.com.

The Mymedicalme.com websites were developed using the programming language ASP.NET and served by a Microsoft-IIS server. For managing the data of the webpages the CMS DotNetNuke is used. XHTML 1.0 Transitional is used as markup language on the webpages. To analyze the visitors, the websites uses the analysis software Google Analytics. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines.

Information about the server of the website

IP address:216.176.20.35
Server provider:Great Lakes Comnet

Technical information about the technology of the website

Webserver software: Microsoft-IIS, Version 7.5
Software platform:ASP.NET
Cms-Software:DotNetNuke
Load time: 0.99 seconds (slower than 59 % of all websites)
HTML version:XHTML 1.0 Transitional
Filesize:35.89 KB (164 recognized words in text)
Visitor Tracking/analysis:The website uses Google Analytics to analyze the visitors.

Safety and classification

The website doesn't contain questionable content. It can be used by kids and is safe for work.

Attribute Classification
Google Safebrowsing
Safe
Safe for children
100%
Safe for work
100%
Webwiki rating
8%

15 reviews   
Server location
 USA, East Lansing
Little trustworthy! 0%
Disclaimer: The classification is based on the automatic analysis of public information, ratings and customer reviews. All information is provided without warranty.