Myfamilymobi­ - Family Mobile » Customer Service for Family Mobile Phones | Family Mobile Support (1 of 5 points)

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Get support and customer service for your Family Mobile phone: Family Mobile customer service, phone help, WebPak refill, WebPak support, and more.

Keywords: Webpak Support Family Mobile Refill Customer Service

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For a total of 3 reviews have been written yet. The most recent reviews are listed below.

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Michael Phillips
(1 of 5 points)
wrote 5 months ago
USA, White House, 1 review

Ditto... I've even resorted to recording the phone conversations with these phone companies because they NEVER live up to their end. I had nightmarish encounters with Family Mobile. I cancelled my service when one of THEIR "Customer Service" reps told me I wouldn't be able to receive service (AFTER purchasing & trying to use my phone for weeks), and that I could take my service elsewhere. This customer service rep acknowledged there would be no other balance or bill due (Recorded), yet I'm receiving bills stating I have a past due balance.

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(1 of 5 points)
wrote 10 months ago
USA, Colusa, 1 review

I would not recommend Walmart My Family Mobile through T-Mobile at ALL. This is by far the worst phone company I have ever dealt with. The phone was purchased and activated late September for my daughter. In mid-December, the phone stopped having service (only available for emergency calls) after I had just paid for it a week ago. I called customer service after she didn't have service for two days and they had me restart the phone a few times after stating that it should still be in service. After a few tries, it was able to make calls again for two days before it showed no service again (couldn't make/receive calls, texts, etc- not only in our town but anywhere we went). Since the plan is advertised as no-contract, I figured I would just let the days run out (which would have been end of December/early January). However to my surprise, I received a bill in early February stating I owed EVEN WHEN THERE HADN'T BEEN ANY SERVICE SINCE MID-DECEMBER and that the service would be canceled then for non-payment. Anyway, I forgot about it until I called to pay for it and they told me it was TWICE the amount of the last bill I received. I was furious and complained to customer service. First, the guy was saying that I added data service which caused the increase. Then he said he wasn't sure and gave me the email to customer relations. I even took a picture of the bill I received stating the cancellation and last payment due of $34 and change. Their customer relations argued about it stating it wasn't a complete bill yet because my service didn't end until February (when it hasn't been in service since December) but since their customer service is sooooo extremely poor and I was tired of pointlessly arguing with them, I went ahead and paid for it through the phone system a few days later for the increased amount. I didn't want it to become a hassle and be handed to a creditor or some stupid thing like that. Today, I received ANOTHER bill for an even higher amount!!!!!! Grrrr, I have never been so angry with any phone carriers in my life!!! To say the least, the service is a scam!!!!!!!!

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Paula Castner
(1 of 5 points)
wrote 1 year ago
USA, Moundsville, 1 review

I would not recommend Walmart Family Mobile to anyone. My family and I are going back to Net10. We had better service with them. We definitely regret trying Walmart Family. Very bad service!! DO NOT try Walmart Family Mobile, you will be sorry.

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Content and keywords

A mobile phone is a device that can make and receive telephone calls over a radio link whilst moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile phone operator, allowing access to the public telephone network. read more

Important and popular websites

Important pages are Contact Us, Billing And Payments and Activationadd A Line. In the following table you'll find the 10 most important pages of

# Description URL of the website
1. Con­tact us /sup­port/con­tactus.aspx
2. Bil­ling and Pay­ments /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=B..
3. Activa­tionAdd a line /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=A..
4. Extras Pack /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=E..
5. In­ter­natio­nal DialingRoa­ming /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=I..
6. Li­mits and Controls /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=F..
7. Sign in https://www.myfamilymobi­­bi..
8. In­ter­natio­nal Ra­tes /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=I..
9. Mes­sa­ging /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=M..
10. New Custo­mer Infor­ma­tion /Sup­port/Devi­ceSup­port/Devi­ceSup­port.aspx?sup­porttype=N..

Popular topics for what is the toll free number to myfamilymobile login family mobile customer service customer relations myfamilymobile My Family Mobile Customer Service Family Mobile Customer Service Number Family Mobile Customer Relations Email

Technical information

The web server used by is run by T-Mobile USA and located in USA. The website has a own web server. The web server only runs this website.

The webpages of were developed using the programming language ASP.NET. The content management system DotNetNuke is used. The markup language of the website is XHTML 1.0 Strict. Both the inclusion of the website in search engines and follwoing of its hyperlinks is explicitly allowed. The homepage of the website is "/Login/login.aspx".

Information about the server of the website

IP address:
Server provider:T-Mobile USA

Technical information about the technology of the website

Webserver software: TMO
Software platform:ASP.NET
Load time: 1.49 seconds (slower than 74 % of all websites)
HTML version:XHTML 1.0 Strict
Robot information:index, follow
Filesize:29.99 KB (429 recognized words in text)

Safety and classification

The website doesn't contain questionable content. It can be used by kids and is safe for work.

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Google Safebrowsing
Safe for children
Safe for work
Webwiki rating

3 reviews
Server location
Limited trustworthy 35%
Disclaimer: The classification is based on the automatic analysis of public information, ratings and customer reviews. All information is provided without warranty.

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