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Holidog.co.uk - Holidog - home from home for your dog (1 of 5 points)

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Language: english


Reviews and ratings of Holidog.co.uk

A total of 6 reviews for Holidog.co.uk have been written yet. The most recent reviews are listed below.

1 of 5 points

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6 reviews

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Bob
(1 of 5 points)
wrote 6 months ago
Great Britain, Linlithgow, 1 review

Please take care with holidogs,They usually renew your subscription,however this is not clear in the website .The first you know about it is when a payment is taken from your account.They then refuse to respond to emails.Please be very careful,do forget involved with Holidogs.

1 of 1 people found this review helpful


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Annie Heining
(1 of 5 points)
wrote 8 months ago
Great Britain, Chigwell, 1 review

I would not recommend this company. They advertise using false information. The fees advertised for my chosen pet-sitter were incorrect - they were in fact much higher than advertised on the website. When I asked for a refund on the basis on false information I was refused.

2 of 2 people found this review helpful


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Steve
(1 of 5 points)
wrote 11 months ago
Great Britain, Manchester, 1 review

I went on holiday this August and paid £56 for an one off subcription for the introduction of a pet sitter. Three months later in November I found holidog took another £57 from my credit card that I used to make the first payment without any prior notice and even though I have not used their service again.

Having written to them for a refund, I was told that there is an automatic renewal function on my account which I was not aware of. However, they did not mention this was a direct debit upon signing up nor did they notify me in advance of the second payment which is stipulated in the direct debit guarantee.

They refuse to refund the extra payment they took from me. I definitely would not use this company or recommend this company to anyone.

2 of 2 people found this review helpful


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Comments on this review

Robert McIntosh
Robert McIntosh writes 6 months ago

Totally agree with you,Had the same problem,refused to refund and also refused to reply to emails

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Paula
Paula writes 2 months ago

They have done the the same thing to me.taken unauthorised payment.and false price details.no response from them.would not recommend it use this company again.not happy.

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Paul Trower
(1 of 5 points)
wrote 1 year ago
Great Britain, Southampton, 1 review

I had a similar experience although there was nothing wrong with the pet-sitter I had chosen. I had to cancel my holiday as the dog was sick but Holidog refused to countenance a refund, saying I shold have taken out their cancellation insurance. Such insurance is not required by boarding kennels, and they will usually give a full refund. To give "excellent customer service" Holidog offered a three months' free booking - an offer of no use to me at all.

Be very casreful if you decide to use Holidog. I cannot seak for the quality of their sitters but I was less than impressed by their customer service.

1 of 1 people found this review helpful


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ANN
(1 of 5 points)
wrote 2 years ago
Great Britain, Farnborough, 1 review

Very Poor experience.
Did due diligence with pet sitters, asked relevant questions based on criteria required and based on answers paid the deposit to visit chosed pet sitter. When visited pet sitter they had misled me on answers and could not provide what I needed. I searched remainder of petsitters in my town and again did not meet my criteria.
I explained situatuion to holidogs and asked for a refund of my deposit as I was misled and would never of submitted the booking. The refund was declined. They said they are there to introduce and I should of taken out the insurance which was almost similar value to my deposit and for people who have completed the process and have to cancel.
From their response I get they are happy to take your money and dont care if the people mislead to get bookings. This if very irresponsible and I wont use or trust them again.

4 of 4 people found this review helpful


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anne
(1 of 5 points)
wrote 3 years ago
Great Britain, Cleveleys, 1 review

I would not recommend them, I registered as a sitter and kept getting emails about possible bookings with costings on them, but they weren't the figures I quoted, I was also told that as a sitter, they would not charge me a fee, this is not the case.

Bit of dishonesty going on here, when I questioned them they deleted my details.

4 of 4 people found this review helpful


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Vera
Vera writes 2 years ago

I just tried to book with holidog paid £39 pounds sitter was not suitable , tried to find someone but no luck asked for a refund , but was told the same no where on web site does it say you need to buy insurance to get your money back if you can't find suitable sitter going to get in touch with trading standards

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Content and keywords

Important and popular websites

Important pages are Here, About Us and Where We Live. In the following table you'll find the 10 most important pages of Holidog.co.uk:

# Description URL of the website
1. Here /table.htm
2. About us /whowea­re.htm
3. Whe­re we live /whereweli­ve.htm
4. Holi­dog Stays 1 /holi­dogstays1.htm
5. Holi­dog Stays 2 /holi­dogstays2.htm
6. Holi­dog Stays 3 /holi­dogstays3.htm
7. Holi­dog Stays 4 /holi­dogstays4.htm
8. Fun Page /fun­pa­ge.htm
9. Spe­cial Page /special­pa­ge.htm
10. Terms & Con­ditions pri­ces and applica­tion forms /forms.doc

Popular topics for Holidog.co.uk

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Technical information

The web server with the IP-address 89.238.188.22 used by Holidog.co.uk is owned by M247 Ltd and is located in Manchester, Great Britain. There are many websites run by this web server. The operator uses this server for many hosting clients. In total there are at least 140 websites on this server. The language of these websites is mostly english.

The websites of Holidog.co.uk are served by a Nginx server. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines.

Information about the server of the website

IP address:89.238.188.22
Server provider:M247 Ltd
Number of websites:about 100 - more websites using this IP address
Best-known websites:Visiteastperthshire.co.uk (medium known), Auctionestores.com (a bit known), Uknation.co.uk (a bit known)
Websites for adults:1% of the websites are adult
Language distribution:100% of the websites are english

Technical information about the technology of the website

Webserver software: Nginx, Version 1.8.0
Generator:Microsoft FrontPage 4.0
Load time: 0.15 seconds (faster than 94 % of all websites)
Filesize:9.37 KB (293 recognized words in text)

Technical contact of the website

Contact for the ip address 89.238.188.22

Ian Harris
Axamba Limited
2nd Floor Delta House
Wavell Road
Wythenshawe
Manchester
M22 5QZ
United Kingdom
+44 844 700 1718
Fax: +44 161 865 1718

Safety and classification

The website doesn't contain questionable content. It can be used by kids and is safe for work.

Attribute Classification
Google Safebrowsing
Safe
Safe for children
100%
Safe for work
100%
Webwiki rating
0%

6 reviews   
Server location
 Great Britain, Manchester
Little trustworthy! 3%
Disclaimer: The classification is based on the automatic analysis of public information, ratings and customer reviews. All information is provided without warranty.