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Per­sonali­sed Gifts & Photo Gifts From GiftPup.com (3.5 of 5 points)

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Language: english

If you are looking for a truly original gift you're at the right place! We supply a wide range of quality personalised gifts for all the family.

Keywords: Personalised Gifts GiftPup.com


Reviews and ratings of Giftpup.com

A total of 13 reviews for Giftpup.com have been written yet. The most recent reviews are listed below.

3.5 of 5 points

5 star rating
8 reviews
4 star rating
0 reviews
3 star rating
0 reviews
2 star rating
1 reviews
1 star rating
4 reviews

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Emma - Best Health Clinics
(5 of 5 points)
wrote 2 weeks ago
Great Britain, 1 review

I recently purchased a 15 cm personalised charlie bear from gift pup. The package was received two days after. When we opened the parcel, we found that the bear was faulty and was unsatisfied with the result- we then emailed customer service and received a rapid response almost instantly from a lovely lady named Jules. She then immediately forwarded the email over to the production team along with the order number and photos of the bear. Within a couple of hours from sending the first email and liaising with Jules we received a final email to say that they were to send a replacement. We received the replacement top the following morning free of charge!

Overall brilliant customer service followed with rapid response! Thoroughly impressed with service, would definitely purchase from them again.

Massive thank you to Jules and the Production team.

1 of 1 people found this review helpful


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Andrea Porter
(5 of 5 points)
wrote 6 months ago
Great Britain, London, 1 review

Personalised Flask & 4 Cup Set … brilliant service .....
Found and liked the GiftPup web site so placed my order for engraving the flask. Received an email the next morning advising a problem with engraving, but Jules Richards, Customer Services Executive and the GiftPup Team worked out the problem to my delight! My engraved gift arrived the very next day (Royal Mail First Class used), so total customer satisfaction for me and I highly recommend GiftPup as they went that extra mile, many thanks.

3 of 3 people found this review helpful


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xiyuanyuan
(5 of 5 points)
wrote 9 months ago
USA, Ann Arbor, 2 reviews

This site is great. Low shipping costs, low production costs. This is my website now for custom printing projects. I recommend to all! High quality products! Pcbindex

2 of 2 people found this review helpful


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fernando bonenfant
(1 of 5 points)
wrote 10 months ago
Great Britain, London, 1 review

i ordered an item with Next Day Signed For (Following The Displayed Production Time), i got an email on 21th saying that my item has been dispatched, and should have arrived on next day so yesterday 22th Dec, we are now on saturday 23th and i still haven't received the xmas present i ordered and paid for as next day delivery, im not left with no present and no way to contact anyone from the company and havent been given any tracking number either . worst service ever.

2 of 4 people found this review helpful


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Mollie
(1 of 5 points)
wrote 10 months ago
1 review

Absolutely appauling! Customer service is abysmal, when saying my photo cushion would arrive within 1-3 days, 16 days later I am emailing them and the only response I got was

'at busier times it can sometimes take longer'

Not even an addressing on the email, literally the one sentence. Not a dear madam or anything like that.

I am beyond disgusted with this company and will never use again! EVER!


Would honestly give this a 0 star rating if that was permitted.

0 of 1 people found this review helpful


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Fliss Z
(5 of 5 points)
wrote 10 months ago
Great Britain, London, 1 review

Quick, efficient and the personalisation options easy to do. I was particularly impressed with the resolution of the photo replicated on the cushions.

2 of 2 people found this review helpful


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Annabel Gregory
(2 of 5 points)
wrote 11 months ago
Great Britain, Northampton, 1 review

Although the product I received was good quality the information displayed on the website is very very misleading. On the website it said "dispatched within 48 hours" and I also paid for next day courier service. So when I placed an order on a Wednesday at 11:29am, I expected it to be posted on the Friday and arrive on the Saturday. It did not actually arrive till the Tuesday - three days after I expected it and not how it was advertised on the website. On phoning customer service I was told "it could up to three days" and "don't deliver on a Saturday". It took over 3 weeks to get a response from customer service and only after I prompted them and the response was cursory at best. Customer service for this company is abysmal and verging on rude.

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Irene Lillie
(5 of 5 points)
wrote 12 months ago
Great Britain, Edinburgh, 1 review

I recently ordered a dual panel photo mug from Giftpup and think their service is first-class. My photo mug arrived the day after I placed my order. It was protectively packaged and excellent value for money (cheaper than a number of other online companies offering this kind of service). Giftpup's reproduction of my own photographs onto the mug was really professional, being a true and crystal-clear colour replication of my photos. I am absolutely delighted with the end result, and will certainly use them again. Their website is very easy to use and they offer numerous options and ideas for customers who want to have their favourite photos beautifully and accurately reproduced on any medium the customer wants. Thank you Giftpup for the excellent job you did for me.

2 of 2 people found this review helpful


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Nishant
(1 of 5 points)
wrote 1 year ago
Great Britain, Narberth, 1 review

I have paid £30 for Cufflinks and Delivery of the product but I haven't received it yet. It has been 15 days already. They say we are not responsible for the delivery.

They have a clause in their Terms - 'If the product(s) you have ordered do not arrive within 28 days of placing the order, 3P Direct Ltd (t/a GiftPup.com) except no liability unless you have informed us by email during this period.'

Poor Customer Service. I DO NOT recommend this website.

1 of 1 people found this review helpful


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Rav
(1 of 5 points)
wrote 1 year ago
Great Britain, Thirsk, 1 review

Ordered 2 pillows and used the onscreen tool..actual pillow came with white blocks printing on top which wasnt on the website tool..very disappointed...giftpup didnt even accept it was there fault...poor poor service

2 of 3 people found this review helpful


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claire lennon
(5 of 5 points)
wrote 1 year ago
Great Britain, Bournemouth, 1 review

I have never in my 25 years of shopping online come across such a FABULOUS customer service experience. I had a small issue with my received product and David sorted it out with professionalism and speed which has just astonished me and my husband. My email was answered promptly the matter discussed and replacement within 24 hours and I am not in mainland UK.
I have had such poor CS throughout my purchasing lifetime that when problems occur you sort of think ,, " here we go ..." and gird your loins ready for a length battle OH MY GOODNESS not with this company.
I CANNOT RECOMMEND THIS COMPANY ENOUGH cheaper than other customised cushions I looked at and the quality of product is exceptional. I ordered a present our dog on a cushion for my mum ( shea dores him)thinking well it is cheap enough probably made of flimsy material but hey it is a wee quirky funny gift and she will love it. The cushion that arrived was fantastic quality, thick, soft suedette, fantastic material and plump filler, I was quite gobsmacked. WELL DONE GIFTPUP and I will be looking to incorporate more of these fun but emotional gifts into my buying. THEY OVERDELIVERED IN PRODUCT AND SERVICE - a first for me I must say

1 of 2 people found this review helpful


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David Shufflebottom
(5 of 5 points)
wrote 2 years ago
Great Britain, Oldham, 1 review

I have recently purchased a personalized cushion, WOW fantastic quality and the photo I chose to put on the cushion, you could not wish for a better print.
I received my parcel as stated 48 hours after I placed my order, I will definitely recommend giftpup to all my friends and family

0 of 2 people found this review helpful


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Aaron
(5 of 5 points)
wrote 3 years ago
Great Britain, 1 review

This site is fantastic. The shipping prices are low, the production costs are low. This will now be my go to website for custom printed items. I recommend giftpup to all! Great quality products!

1 of 2 people found this review helpful


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Content and keywords

Important and popular websites

Important pages are Menu, Support and Inspire Me. The blog of Giftpup.com can be found at: https://www.giftpup.com/blog/. - Visit the blog page
In the following table you'll find the 10 most important pages of Giftpup.com:

# Description URL of the website
1. Menu /
2. Sup­port /con­tact/
3. Inspi­re me /per­sonali­sed-gift-ideas/
4. Hus­bandPartner /per­sonali­sed-gifts-for-hus­band
5. Dad /per­sonali­sed-gifts-for-dad
6. Son /per­sonali­sed-gifts-for-son
7. Brot­her /per­sonali­sed-gifts-for-brot­her
8. Gran­dad /per­sonali­sed-gifts-for-gran­dad
9. Uncle /per­sonali­sed-gifts-for-uncle
10. Male Friend /per­sonali­sed-gifts-for-male-friend

Popular topics for Giftpup.com

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Technical information

The web server used by Giftpup.com is located in Liverpool, Great Britain and is run by UKfastnet Ltd. This web server runs 1 other websites, their language is mostly english.

A Nginx server hosts the websites of Giftpup.com. The website uses the shop software system Magento The website uses the latest markup standard HTML 5. Indexing the data of the website and following hyperlinks on it is explicitly allowed by robot information.

Information about the server of the website

IP address:31.193.6.32
Server provider:UKfastnet Ltd
Number of websites:2 - more websites using this IP address
Language distribution:100% of the websites are english

Technical information about the technology of the website

Webserver software: Nginx
Cms-Software:WordPress
Load time: 0.3 seconds (faster than 82 % of all websites)
HTML version:HTML 5
Robot information:INDEX,FOLLOW
Filesize:45.95 KB (644 recognized words in text)

Safety and classification

The website doesn't contain questionable content. It can be used by kids and is safe for work.

Attribute Classification
Google Safebrowsing
Safe
Safe for children
100%
Safe for work
100%
Webwiki rating
63%

13 reviews   
Server location
 Great Britain, Liverpool
Medium trustworthy 64%
Disclaimer: The classification is based on the automatic analysis of public information, ratings and customer reviews. All information is provided without warranty.