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A total of 6 reviews for Elran.ca have been written yet. The most recent reviews are listed below.
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paid $5000 for a all leather sectional i thought would last long time but after a few years of use reclining mechanisms got very sloppy and no longer works smooth i weigh 180lbs. the wood frame came apart from all the spring tension it is under even with no load with two people pushing on it cant even put it where it was so much pressure unreal!no wonder why it broke with only a few pin nails to keep tension togather!wtf it says lifetime warranty on frame and mechanisms.called they told me i can get a piece of wood to satisfy a lifetime frame warranty!wtf original piece needs to be put back and screwed not easy at all!would need unwrap leather and deal with enormous pressure from spring system with no load even is ridiculous!said i can find someone and pay to fix.i can pay $50 shipping for pc.of wood,nails? and mechanism
1 of 1 people found this review helpful
We purchased two reclining chairs from Sears one week ago and we are not happy with them.
When you recline it is difficult to get the foot rest up. When you do just the pressure of your legs causes it to lower again and there isn't any way to lock into position. Then when you do want to lock it back in to the down position it is very difficult. We wouldn't ever consider this brand again and are not happy with Sears that they sell it.
1 of 1 people found this review helpful
Purchased an Elran power recliner sectional for 86 year old lady..Elran shipped the sectional without the recliner motor.When we called them..their initial solution was to offer a 300 dollar return for the motor!Their 2nd offer was to have a local company retrofit a motor.Their 3rd solution was to send a new recliner seat!Knowing a bit about furniture I told them none of these solutions were acceptable.The chances that the leather would match weren't good..and a retro fit motor was insulting as was the 300 dollar refund.The final solution was..they sent a new couch 10 weeks later.5 years later the leather shredded.While the 3 no name brand bonded leather couches in the house remained in perfect condition the Elran failed to deliver on the saying "you get what you pay for".They were an arrogant company to deal with.Years of experience dealing with bad companies was the only thing which partially rectified this situation.In retrospect...we should have undone the deal after the initial bad experience.The quality doesn't match the price.
2 of 2 people found this review helpful
We have only offered Elran products for about two years and some things we have discovered; Elran wants to have the customer contact them directly for service issues. They have technicians that service areas to carry out any warranty issues. Problem is that some areas are not supported by techs. We have been authorized to handle any concerns, and as far as recliners are concerned, they have been very minor and few to deal with overall. Elran has been a very good recliner company to work with, and like most things, there are different price points and construction features a person can purchase. We make sure that people are aware of this and have the correct warranty and care for their products they purchase. Great line, great comfort!
No person found this review helpful yet.
Do not buy Elron leather furniture! We purchased 2 leather recliners $949.99 each at Sears. Within the first month someone had to come and restuff both recliners and the sofa as stuffing had all fallen down. Now, 5 years later both recliners can be thrown out as the leather has separated from backing and leather is ripping on headrests. Sears won't do anything as the warranty is only for 2 years. Phoned Elron in Quebec only to hear that we shouldn't put our heads on the headrest as a chemical reaction occurs and causes this problem. What a lame excuse! Could get no help or satisfaction from Elron at all! We rarely use recliners or sofa and are by no means overweight. This should not happen to expensive leather furniture. We will never purchase anything made by Elron and also never buy anything from Sears again. Customer service is terrible and no one stands behind their products, just lame ridiculous excuses!
3 of 3 people found this review helpful
Purchased a leather sofa, chair and loveseat and within 6 months the underpadding compacted to where we were sitting on the "bones" of the sofa and loveseat. Dept. store where we purchased contacted Elron and they removed the sofa and loveseat ostensively to replace the underpadding. Three months later (admitting they had used a substandard padding) they returned the "repaired" duo. Result: no difference - the loveseat and sofa compacted within two weeks. We are small people and we do not overburden our furniture with overweight people. The removal of the furniture by Elron was to mollify us and no repairs were made. Don't buy from this company.
4 of 4 people found this review helpful
Important pages are Faq, Site Map and Français. In the following table you'll find the 10 most important pages of Elran.ca:
|#||Description||URL of the website|
|4.||FIND A DEALER||/Dealers_eng.asp|
|6.||FEATURE & BENEFITS||/Features_eng.asp|
The web server with the IP-address 188.8.131.52 used by Elran.ca is owned by SherWeb and is located in Sherbrooke, Canada. This web server runs a few other websites, mostly in the english language.
The websites of Elran.ca are hosted by a Microsoft-IIS server and were developed in the programming language ASP.NET. The HTML pages were created with the latest standard HTML 5. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines. The homepage of the website is "/index_eng.asp".
|Number of websites:||2 - more websites using this IP address|
|Language distribution:||50% of the websites are english|
|Webserver software:||Microsoft-IIS, Version 8.0|
|Load time:||0.41 seconds (faster than 73 % of all websites)|
|HTML version:||HTML 5|
|Filesize:||8.48 KB (56 recognized words in text)|
|Redirect to:||elran.com show|
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Safe for children
Safe for work
|Limited trustworthy 33%|