Economybookings.com - Car Rental In Europe (1 of 5 points)

These people are crooks! I booked a car through their website for a Thrifty Car Rental. 5 days before the rental is to begin, I phoned Thrifty, with the reservation number sent by economybookings.com, to cancel as my flight departure was changed.

Thrifty was great to deal with and said "No problem, the reservation is cancelled and you will receive the refund within 7-10 days". All good.

Today, I receive a confirmation email from economybookings.com reminding me of my car rental starting tomorrow. I called them and all the sarcastic man on the phone kept repeating to me "Thrifty never told us!" When I said "Thrifty says I will be receiving the refund in 7-10 days" his response is "Well, lucky for us Thrifty doesn't have your money, we do and you are not getting it back."

At this point, RBC, I booked to my RBC Visa card, says I need to wait 15 days before they can reverse the charge, but it is still absolutely appalling to have a company operate like this.

Stay as far away as you can!!

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