A total of 3 reviews for Cyberair.co.uk have been written yet. The most recent reviews are listed below.
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Refused to adequately fix internet connections over a period of 11 months during tenancy at a building they covered. Were consistently helpful sounding over the phone but their on site technicians were entirely useless. Thanks for nothing.
No person found this review helpful yet.
As above!! 2 years later and it's still the same terrible Internet and disgraceful customer service. When you complain you either don't get a reply or they have the odassity to try and sell you a more expensive package. Your request for refunds for the days you cannot access the Internet at all are ignored.
1 of 1 people found this review helpful
I have been using cyberair for almost 2 years now.
It wasn't by choice, but the place I live in had no other internet access but cyberair. Monopoly I guess. I am living in central London, UK.
To be very honest, cyberair's connection is really slow and unstable. It disconnects every now and then and it forces your computer to their 'portal' login page unexpectedly. It makes you lose all your previously saved tabs by switching them all to portal login and you can only attempt to save them by going back to the history of your browser. It is quite frustrating.
The speed of cyberair is slower than a normal 3g phone, I already checked the ping and had a few of my friends that did so to cross reference. This issue was raised to cyberair support team but all they said was "We know, we are sorry but we do not know what is going on as well". Their support team is quite nice, their staff are friendly, but their suggestions to help you usually doesn't work. I mean I am not even a computer major but what they told me, I've already tried and obviously it didn't work, which is why I called support. I spent hours on the phone with them and the result was, I'm sorry I'll raise a ticket to your problem. And there goes an hour of phone minutes. And usually when your cyberair internet cuts off, their support team couldn't be called for some reason. cool. but most of the time they can be reached.
Also, if you walk around the house and your cyberair switches to another cyberair connection point, it doesn't help you automatically connect.
I hope I am not being picky, but I live in the very centre of london, I only ask for internet connection that would keep being connected for more than 30 mins, have a speed faster than my mobile and perhaps not clearing all my saved tabs. is that too much to ask for?
2 of 2 people found this review helpful
Important pages are What We Do, Brighter Wireless and Connectivity Matters. In the following table you'll find the 10 most important pages of Cyberair.co.uk:
|#||Description||URL of the website|
|1.||What We Do||/what-we-do/|
|7.||Location Based Analytics||/what-we-do/location-based-analytics/|
|10.||MANAGEDWiFi Allows hoteliers to connect any digital device or service and to correlate search...||/brighter-wireless/|
Information about Cyberair.co.uk on Wikipedia the free encyclopedia: An Internet service provider is an organization that provides access to the Internet. Internet service providers can be either community-owned and non-profit, or privately owned and for-profit. read more
A Apache server hosts the websites of Cyberair.co.uk. The website uses the latest markup standard HTML 5. The website does not specify details about the inclusion of its content in search engines. For this reason the content will be included by search engines.
|Server provider:||BBS Commerce Ltd|
|Number of websites:||10 - more websites using this IP address|
|Best-known websites:||Ambulanceservices.co.uk (little known)|
|Language distribution:||90% of the websites are english|
|Load time:||0.14 seconds (faster than 95 % of all websites)|
|HTML version:||HTML 5|
|Filesize:||32.1 KB (506 recognized words in text)|
The website doesn't contain questionable content. It can be used by kids and is safe for work.
Safe for children
Safe for work
|Medium trustworthy 58%|